Serving the
real estate industry with
sign post
installation
and
sign panel storage.
Sign PostMan,
LLC
The home of 5 inch vinyl sign posts!
www.signpostman.com
Our mascot: The Sign Postman
FAQ Page
Frequently Asked Questions (FAQs) of Sign Postman:
Q. How quick is your service?
Q. What areas do we cover?
Q. Which level of service is best for me?
Q. When can I place my order?
Q. How long will the post remain at the listing?
Q. Can my order be “rushed”?
Q. Can I keep the riders?
Q. How is the decision made as to where to place a sign post?
Q. How do I request a specific location for my post?
Q. Can I have the post relocated if I don't like where it is placed?UNDERGROUND UTILITIES and PLACEMENT of SIGN POSTS:
Q. What should I do if there is an underground sprinkler system and/or electric dog fence located on the property?
Q. Should I call 811 before placing a sign post installation order?Q. I am a new agent, can you make sign panels for me?
Q. What size sign panels should I order?
Q. How can I get my sign panels to you for storage?
Q. How many sign panels should I store with you?Q. Do you install mailboxes with vinyl posts?
Q. Do you install directional signs?
Q. What occurs if a sign or post is damaged or falls down?
Sign PostManSM has a two business day installation window in our CORE west Polk County service area, with the majority of installations being completed in one business day after utility located have been completed thru Sunshine State One Call of Florida. Please note that this is a two business day window, and does not include weekends (Saturday or Sunday) or holidays. In our EXTENDED service area, there is an installation window of three to five business days.
For orders in our Secondary Core Service Area of eastern Polk County and Plant City, Florida, there is a THREE business day installation window. This means that an order placed on Tuesday by 4 p.m. will be completed on or before the end of business on Friday.
For orders in our Extended Service Areas outside Polk County, Florida, there is a FIVE business day installation window.Our CORE west Polk County SERVICE AREA includes all of Lakeland, Mulberry, Polk City. Our SECONDARY CORE covers eastern Polk County and Plant City. Our EXTENDED SERVICE AREA includes Hillsborough, Osceola and Orange Counties (FL). An additional installer travel allowance may apply for orders in our extended service areas.
Q. Which level of service is best for me?
Silver (Sign post Only) – This service is for the cost conscious person who likes to store their own panels
Gold (Sign post plus Panel Storage) – This service is for the person who wants the convenience of having Sign PostManSM store and hang their sign panels when the sign post is installed.
Platinum (Sign post plus sign panel and rider storage, For Sale rider, brochure box and rider exchange) – This service is for the individual or company who wants a lot of convenience with our FULL service sign post installation.By e-mail 24 hours a day! However, to get your order scheduled for the next business day, it must be placed by 4:00 p.m. Orders placed after that time move to the day-after-tomorrow. That means that if an order is placed at 5:00 p.m. on Tuesday, the first day that it can normally be installed is Thursday. NOTE: All Friday and weekend orders are done Monday or Tuesday. In order for us to provide you our best service, and since Thursday and Fridays are usually our busiest days, we ask that you schedule as many jobs as possible on Monday through Wednesday.
Q. How long will the post remain at the listing?
Our current rental period is until you sell the property, or the listing is cancelled, or the listing expires. You may extend your service past six months by contacting Sign PostManSM at orders@signpostman.com and telling us how much longer than you will need the post. Sign PostManSM reserves the right to charge a "Post Rental Extension Fee" for posts left over six months. Sign PostManSM also reserves the right to remove a post, without notice, after the six month initial installation period if you have not contacted us to request an extension.
Sign PostManSM does its best to meet your needs with speedy sign post installations. If even faster service is absolutely necessary, it may be requested by calling (863) 667-8276. For expedited installation of your post, there will be an additional fee of $25. This emergency $25 installation fee applies to Saturday or holiday installation orders.
Just like our posts, riders supplied by Sign PostManSM for your signs are provided on a rental basis. If you keep the For Sale or other riders that we furnish, you will be charged an additional fee for the lost/missing riders.
Q. How is the decision made as to where to place a sign post?
We use several criteria: First, we do not want to damage underground utilities, so we avoid utility location indicators such as gas meters, telephone and cable junction boxes, and electrical transformers. Second, our installers are trained to select a location for the post where it will have the best visibility with the optimal "line of sight" exposure. This means that the longer your sign can be viewed from passing autos, the higher the probability it will be seen, remembered, and responded to. Third, post placement can also be influenced by the desire to avoid trees, and/or not to disturb the lawn or landscaping. Fourth, the property owner may desire a specific location for the post (see next question).
Q. How do I request a specific location for my post?
We request that you mark the location where you want to post with a flag or stick or other very obvious object. Please tell us, in the “Special Instructions” section of the order placement process, where that location marking object is located. We will gladly install the sign post where requested if you clearly mark the location before the installer arrives at the address AND if it does not interfere with underground utilities or public right-of-ways.
Q. Can I have the post relocated if I don't like where it is placed?
We will install the sign post where you want it to be placed, if you clearly mark the location before the installer arrives at the address.
If the desired location for the sign post is not marked, and you or your client asks for the post to be relocated at the same address, Sign PostManSM will assess a "Trip Charge" - if we have to come back to move the post; OR a "Relocation Charge" - if, while we are there doing the initial installation and have completed the install, we are asked to change the post's location.
UNDERGROUND UTILITIES and PLACEMENT of SIGN POSTS:
Q. What should I do if there is an underground sprinkler system and/or electric dog fence located on the property?Since there is no way for our sign post installers to determine where an underground sprinkler system or electric dog fence is located, the agent is required to specify an exact spot for the sign post to be located. Sign PostManSM accepts no responsibility for damage to underground facilities. Locating and marking such facilities is not the responsibility of Sign PostManSM.
Q. Should I call 811 before placing a sign post installation order?
As part of our service Sign PostManSM will contact Sunshine State One Call of Florida for the identification of any underground utilities. Neither Sign PostManSM nor its subcontractors accepts responsibility for damage to unmarked underground facilities.
SIGN PANEL QUESTIONS:
Q. I am a new agent, can you make sign panels for me?Sorry, but we do not design and print sign panels. Our service consists of quickly and professionally installing your sign posts (and panels and riders if you desire).
Q. What size sign panels should I order?
The following guidelines are provided so that you can get the right signs when you order from your sign provider. Your panel size should not be wider than 30" and 18"-30" in height. Space the top holes 17-19" apart. The inside diameter of the top mounting holes should be about 1/2" and located about 3/8" from top edge of the panel. We recommend all holes in the top and bottom of your signs have grommets (brass liners that make holes stronger). The grommets will nearly double the life of your signs because they protect the sign mounting hole from tearing out easily. To hang any riders you have, the inside diameter of your sign’s bottom holes should not be less than 5/16".
Q. How can I get my sign panels to you for storage?
You have several options:
1. You can have them shipped to us at:
Sign PostMan, LLC
1615 Sir Henry’s Trail
Lakeland, FL 338092. We can pick your panels up from your home or real estate office or from another listing which has expired or sold. Please e-mail us at orders@signpostman.com to make arrangements for pick up.
Please make sure you carefully review and approve your sign proof, since Sign PostManSM assumes no responsibility for the accuracy of the sign order.
Q. How many sign panels should I store with you?
For real estate agents we recommend at least a minimum of six sign panels. If you are a big listing agent, you will obviously need more panels. We can not guarantee a sign panel will be installed at a property on the same day that the panel is removed from a different property. This is due to the fact that Sign PostManSM has multiple installers working multiple installation areas, and the same installer may not complete both the install and removal. Please allow at least two business days to complete a removal and two business days to complete the install.
MISCELLANEOUS QUESTIONS:
Q. Do you install mailboxes with vinyl posts?Yes we do! E-mail us the address and phone number of the person to contact and an installer will contact the person, and we will work out a price.
Q. Do you install directional signs?
No. We have found that it is best for the agent to install directional signs. This is due to the fact that directional signs often quickly disappear, and we don't always go to a property via the same streets that the agent would like the directional signs posted.
Q. What occurs if a sign or post is damaged or falls down?
We guarantee our post and workmanship for 45 days from the date of installation. There is no additional charge to service the post within that time frame. Posts that have been up longer than 45 days will incur a service call charge to re-install.
Links to other sites
Always
CALL
811
before you dig, WE DO !
Sunshine State One Call
Lakeland
Association of Realtors
East Polk Association of
Realtors
National Association of Realtors
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